Here you'll find answers to the most frequently asked questions about our products, EMS training, and payment, shipping, and returns. Our goal is to provide you with a seamless shopping experience and the best possible support for your training. If you have any further questions, our customer service team will be happy to help!
EMS stands for electrical muscle stimulation. Muscles are activated by electrical impulses, enabling intensive and effective training.
We offer EMS suits in 6-channel and 12-channel versions, ensuring maximum comfort and flexibility during training.
Yes, our EMS functional underwear can be used with all well-known EMS devices, including Miha-bodytec, Amplitrain and StimaWELL EMS.
Our EMS abdominal belts specifically target the abdominal muscles, helping to tone and strengthen them. They offer a comfortable fit and optimal electrode placement for maximum results.
The functional underwear should be washed at 40° with mild detergent and can be tumble dried.
We accept various payment methods, including credit cards (Visa, Mastercard), PayPal and Klarna.
We offer free delivery within Germany for orders over €50. Shipping charges may apply for orders below this amount and for international deliveries.
Delivery time within Germany is usually 2-3 business days. International delivery times may vary.
Yes, you have the right to cancel your order within 14 days without giving any reason. For more information, see our cancellation policy.
Our customer service is available by email at info@vitacare-europe.com or by phone at 02407 59455.
If your question has not yet been answered, please do not hesitate to contact us directly using our contact form.
We look forward to hearing from you!
